Dack is back in Coventry!

Dack is back in Coventry!
Posted:
A letter from Leo, Managing Director & Founder, to introduce ourselves back into the community in Coventry.

Dear Customer,

 

I’m writing to let you know about our take-over of the vehicle service centre on Torrington Avenue, Coventry.

In 2010, at the age of 23 and a technician by trade, I began my business journey and started a Vauxhall specialist service centre in Lincoln. Over the years the business has grown enormously, and today we employ a team of 40 across different automotive specialities, including vehicle sales, vehicle rental, commercial service and repair as well as vehicle conversions.

In 2016 the site in Torrington Avenue, Coventry was brought to my attention. I’d been in business for 6 years and, eager to fuel my entrepreneurial drive, I decided to take it on.  Within a year, the site had become popular, and business was going well. However, I was spinning far too many plates (MOT Tester, receptionist, bookkeeper, marketeer and so on) and it became apparent that I needed to focus my efforts on just one site.  I therefore released the Coventry site and spent the next few years building a team around me in Lincoln.

During this time, the Coventry site was being run by Automotive Fleet Maintenance Ltd (Autonection). AFM (Autonection) struggled during the COVID period and have decided to stop trading.

Our head office in Lincoln has been built to manage the infrastructure of additional sites, which means we are now able to forge ahead with our expansion plans.  We are very excited to announce that our first branch will be in Coventry, at the Torrington Avenue premises we previously occupied. We’re opening as a ‘Dack Service Centre’ and we plan to add more departments as we move forward.

The support from head office means that we can offer an unrivalled service to all our customers.

As of Monday 24th May, Dack is Back!

Over recent years the site may have delivered an exceptional, good, average or possibly poor experience to you. Therefore, if you have any questions then please feel free to email me: [email protected]  I will do my best to assist where possible. We’ll be keeping our website up to date regarding this transition.

The service centre will be offering the following additional facilities for your convenience:

  • Loan Cars
  • Local Collection & Delivery
  • While You Wait appointments where possible

Between Coventry and Lincoln we have a team of 17 technicians, all with many years’ experience across all makes and models.  You’re in safe hands.

We’ll be a few weeks ‘finding our feet’ and getting our processes and policies in place, so please bear with us during this transition. We look forward to welcoming you Back to Dack very soon. 

 

Kind Regards,

Leo Dack


Managing Director
Dack Motor Group

 

 

For information or to get our exciting offers for our new Coventry branch, please click here.

 

Want to know more about us? Click here to see our staff over both our Coventry and Lincoln branches.

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