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One of our head technicians, Jez Dack, spends all day, every day (We let him have Sundays off!) working his magic identifying the faults with your vehicle.
Many people believe that the diagnosis process is a simple case of connecting the diagnostic computer and reading the fault codes from your car or van. However, modern vehicles are complex and constantly evolving.
Our technicians are regularly trained and our vast range of diagnostic equipment is frequently updated, which means that if you require a diagnostic test in Lincoln or Coventry, then Dack have the knowledge, equipment and technical information to do this.
Whether you have a fault with poor running, engine management light, ABS light, Airbag light or any other lights / symptoms, we’d be happy to discuss with you.
The first point of call is a chat with yourself, to discuss the issues followed by our diagnostic assessment at a cost of £48 inc VAT. No matter what the issue, or warning light being displayed, we can help.
First of all, we will carry out a Diagnostic test / evaluation.
During this evaluation, we'll check for fault codes, live data in the computer system, consult technical information and known issues. We will then advise you as to either what the issue is, or what is required to identify the issue.
We will communicate our findings with you.
We very often use our Video system to send out updates to you. Once we find something interesting, we will let you know via a phone call on top of an explanational video; our technician will also film a short video to explain what he has identified.
You will have the ability to comment back on the video or you can chat to us about your diagnostics over the phone.
We will never carry out any repairs or further investigations without your prior consent.