Hybrid & Electric Service

Electric vehicle garage in Lincoln - Banner showing EV Engine with a green overlay

Hybrid & Electric Vehicle Service & Repair in Lincoln

For hybrid cars and electric cars and vans, Dack Motor Group has you covered. We have a team of skilled specialists ready to service and repair electric cars and vans.

Our EV technicians are IMI Level 4 qualified and we are a member of HEVRA, the Hybrid and Electric Vehicle Repair Alliance. So as well as routine servicing and MOTs, we carry out charging, battery and drive system repairs in our own workshop.

An electric vehicle, like a car or a van, has fewer moving parts. This is different from a traditional vehicle that uses an internal combustion engine (ICE). This can result in less required maintenance. However, electric vehicles (EVs) do have very complex electrical components that can still go wrong.

Choose the page that fits your vehicle, or contact us for a bespoke quote.

EV and hybrid services

hybrid and electric service - High voltage no access service warning sign placed on the windscreen

Image of an engine in an electric van

What We Do for Electric and Hybrid Vehicles

Servicing

Scheduled servicing for electric cars, electric vans and hybrids, following the manufacturer's service schedule.

Electric car servicing | Electric van servicing

Repairs and diagnostics

Charging faults, warning lights, battery, motor and inverter problems. We find the fault first, then talk you through the repair options.

Electric car repairs and diagnostics

Battery health checks

High-voltage battery diagnostics with a state-of-health report. Useful if your range has dropped, or before you buy or sell a used EV.

MOT testing

Electric and hybrid vehicles need an MOT from three years old, like any other car. We test cars and vans on site, including Class 7.

MOT testing

Hybrids

Full, plug-in and mild hybrids. A hybrid needs its engine servicing as well as its high-voltage system checking, and we do both in one visit.

Tesla

Servicing, MOT, repairs and wheel alignment for Tesla Model 3, Model Y, Model S and Model X.

Tesla specialists

HEVRA logo

Qualified to Work on High-Voltage Vehicles

Hybrid and electric vehicles run at voltages that are dangerous to work on without the right training and equipment. Our EV technicians are IMI Level 4 qualified in the diagnosis, testing and repair of electric and hybrid vehicles. That is the level for fault-finding and repair on the high-voltage system itself, not just routine maintenance around it.

We are also a member of HEVRA, the Hybrid and Electric Vehicle Repair Alliance. HEVRA checks that its member garages have the right qualifications, tools and equipment to service and repair electric and hybrid vehicles.

Electric and Hybrid Makes We Work On

We look after most makes of electric and hybrid vehicle. These are the ones we see most often.

We have MG dealer-level diagnostic and programming capability, so MG work that would normally mean a trip to the main dealer can be done here. If your make is not listed, call us on 01522 535840.

From Our Workshop

Three real jobs that show how we approach hybrid and electric faults.

MG 5 EV that would not charge

Fault codes pointed to the charging system. Circuit testing and live data traced it to a failed combined charging unit, which we replaced and coded to the car.

Read the MG 5 case study

MG ZS EV radar programming

After a body repair, we programmed a new front radar with our MG dealer-level tools, then carried out wheel alignment, ADAS calibration, a service and an MOT, all in-house.

Read about our MG capability

Toyota Prius high-voltage fault

A hybrid recovered to us with no drive. We removed and tested the high-voltage battery and found a corroded pin in the battery monitoring circuit.

Read the Prius case study

Hybrid and Electric Specialists Near You in Lincoln

You will find us at Lincoln Fields Business Park, Whisby Road, Lincoln, LN6 3QW. We are easy to reach from across Lincoln and North Hykeham, and from Newark, Sleaford, Gainsborough, Market Rasen and Horncastle.

Courtesy cars are available, so please ask when you book. We also offer collection and delivery. There is a charge for this, which we will confirm with you beforehand. If you would rather wait, we have a customer lounge with Wi-Fi and a customer office.

Find us

Dack Motor Group
Lincoln Fields Business Park
Whisby Road
Lincoln
LN6 3QW

Call 01522 535840

Directions and contact details

Send us an enquiry

Hybrid and Electric Vehicle FAQs

Which makes of electric and hybrid vehicle do you work on?

We look after most makes. The ones we see most often are Tesla, MG, Nissan, BMW, MINI, Volkswagen, Audi, Kia, Hyundai, Polestar and BYD, along with Toyota and Lexus hybrids. If yours is not listed, call us on 01522 535840.

Are your technicians qualified to work on high-voltage systems?

Yes. Our EV technicians are IMI Level 4 qualified in the diagnosis, testing and repair of electric and hybrid vehicles, and we are a member of HEVRA, the Hybrid and Electric Vehicle Repair Alliance.

Will using you affect my manufacturer warranty?

No. Under the Block Exemption rules you do not have to use a franchised dealer to keep your warranty valid, as long as the vehicle is serviced to the manufacturer's schedule. We follow that schedule and use genuine or original specification parts.

Does an electric car need an MOT?

Yes. An electric car needs its first MOT at three years old and then every year, the same as a petrol or diesel car. There is no emissions test, but brakes, tyres, suspension, steering and lights are all checked.

Can you check the health of my EV battery?

Yes. We carry out high-voltage battery diagnostics and give you a state-of-health report. It is worth doing if your range has dropped, or before buying or selling a used electric car.

Do you work on hybrids as well as fully electric cars?

Yes. We service and repair full hybrids, plug-in hybrids and mild hybrids. A hybrid still needs its engine servicing, and we check the high-voltage system at the same visit.

Do you offer collection and delivery or a courtesy car?

Yes to both. Courtesy cars are available, so please ask when you book. Collection and delivery is available for a charge, which we will confirm with you beforehand.

How much does an electric car service cost?

It depends on the make, model and which service is due. Enter your registration in our booking tool to see prices for your vehicle, or contact us for a quote.

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