Our COVID-19 Measures

Covid-19 Measures

COVID-19

We take the current challenges very seriously here at Dack Motor Group, as well as the corporate responsibility we have when caring for our customers’ vehicles. In light of this, we have impremented extra measures and protocols to minimise risk as much as possible.

 

EXTRA MEASURES WE'RE TAKING

  • We’ll use covers to protect your seat, steering wheel, gear lever and indicator stick.

  • Our technicians & drivers will wear latex gloves at all times.
     
  • We have also implemented regular cleaning intervals throughout the day within our premises.

  • We will wear face coverings whilst in our retail spaces.

  • We kindly request all customers coming into our service or rental retail spaces wear face coverings.

  • Social distancing of 2m+ will be maintained at all times.

  • Sneeze screens in place.

  • Hand sanitizing stations are in place throughout our premises.

We are still operational and running with a small team, just enough to answer your quesitons and suppport your needs across the following areas:

SERVICE & REPAIR

Our workshop is physically open and able to carry out necessary diagnostics, repairs, services and MOTs. Social distancing is in place, along with sneeze screens and hand sanitizing stations. Our customer waiting area remains open if you need to wait for your vehicle: we ask customers to repsect social distancing guidelines and wear a face covering at all times. 

If you would prefer not to visit us, we are operating our contactless home collection and delivey option as usual. For more details on collection & delivery, please click here

For more information, or to book, please contact us on 01522 535840 or [email protected]

 

VAN & VEHICLE RENTAL

Our vehicle rental department remains physically open. We have a range of vehicles available for hire to help keep you moving, whether for private or commercial use. 

For more information, or to book, please contact us on 01522 437777 or [email protected]

 

CAR SALES

Our vehicle sales department is currently operating online only in line with the current regulations, with strict click & collect or home delivery options only. We are still answering questions about our stock and can carry out necessary finance checks for those you wish to purchase. Our service remains outstanding, and if you would like more information on a particular vehicle, we can offer video solutions.

For more information, please contact our sales team on 01522 437770 or [email protected]

 

Sanitising Stations in Place Throughout

Face Coverings on Before Entering

All Vehicles Sanitised & Wrapped

Interest Free Payment Plans

Did you know? Any service & repair costs over £250 can be spread over 4 equal monthly payments, with the first payment being made on the day the repairs are completed. There is 0% interest, with no administration fees.

If less than £1000, there are no credit checks completed, so it will not affect your credit profile during these tough financial times. If you’d like to make use of this service, please discuss with our service consultants.

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